@book{202167,
	author = {Gbézo, Bernard},
	title = {Agressivité et violences au travail },
	publisher = {ESF éditeur},
	year = {2000},
	series = {Formation permanente : séminaires Mucchielli},
	address = {Issy-les-Moulineaux},
	edition = {2e éd.}
}