@book{362211,
	author = {Fébo, Alex and Buchet, Pia de},
	title = { Les  5 clés pour gérer les conflits au travail},
	editor = {Impr. Jouve},
	publisher = {Dunod},
	year = {DL 2015},
	series = { Les  5 clés},
	address = {Paris}
}